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Webinars
Diaphonics periodically offers interactive information sessions for
our customers, partners and other interested parties. During these sessions
Diaphonics will cover important trends, technologies and lessons learned. Please check back regularly
for the latest topics and schedule.
Check back soon for new webinars.
Previous Webinars
Voice Verification for Call Centers
Thursday, May 1, 2008
Biometric voice verification is a rapidly emerging security technology that, when used properly, can help call center operators lower costs and fight ID fraud. This online seminar will answer some important questions about voice verification:
-How does it work?
-How accurate is it?
-Will my end-users accept this technology?
-What are some common applications for the call center?
-How can I build the business case for voice verification in the call center?
-What does a typical call center deployment look like?
Date: Thursday, May 1, 2008
Time: 2pm Eastern
Duration: 20 minute presentation and demo followed by Q&A
One lucky attendee will win an IPod Nano!
Self-service Password Resets Over the Phone
Thursday, March 27, 2008
According to the Gartner Group, approximately 30% of calls to the IT help-desk are password-related, and manual password resets cost an average of $10 to $13 each.
Diaphonics' Password Agent system is secure and easy to operate and install. Find out how your organization can save costs and enhance security with automated, voice-verified password resets.
We will give away an Apple IPod Nano to one lucky attendee!
Date: Thursday March 27, 2008
Time: 2PM Eastern
20 minute presentation followed by Q&A
Self-service Password Resets Over the Phone
Thursday, February 21, 2008
According to the Gartner Group, approximately 30% of calls to the IT help-desk are password-related, and manual password resets cost an average of $10 to $13 each.
Diaphonics' Password Agent system is secure and easy to operate and install. Find out how your organization can save costs and enhance security with automated, voice-verified password resets.
We will give away an Apple IPod Nano to one lucky attendee!
Date: Thursday February 21, 2008
Time: 2PM Eastern
20 minute presentation followed by Q&A
An Introduction to Voice Verification
Wednesday, January 16, 2008
Biometric voice verification is a rapidly emerging security technology that, when used properly, can help fight ID fraud and lower costs. This online Webinar will answer some important questions about voice verification:
-How does it work?
-How accurate is it?
-Will my end-users accept this technology?
-What are some common applications?
-How can I build the business case for voice verification?
-What does a typical deployment look like?
Date: January 16, 2008
Time: 2pm Eastern
Duration: 20 minute presentation and demo followed by Q&A
One lucky attendee will win an IPod Nano!
Two-factor Authentication With Voice Verification
Wednesday, November 14, 2007
According to the Federal Financial Institutions Examination Council (FFIEC), single factor authentication is "inadequate for high-risk transactions involving access to customer information or the movement of funds to other parties".
Join us to learn how your organization can deploy voice verification as part of a two-factor authentication system for the telephone channel.
We will give away an IPod Nano to one lucky attendee!
Date: Wednesday, November 14, 2007
Time: 2pm Eastern (New York)
Duration: 20 min. presentation and demo followed by Q&A
Self-service Password Resets Over the Phone
Wednesday, October 17, 2007
According to the Gartner Group, approximately 30% of calls to the IT help-desk are password-related, and manual password resets cost an average of $10 to $13 each.
Diaphonics' Password Agent system is secure and easy to operate and install. Find out how your organization can save costs and enhance security with automated, voice-verified password resets.
We will give away an Apple IPod Nano to one lucky attendee!
Date: October 17, 2007
Time: 2PM Eastern
20 minute presentation followed by Q&A
Self-service Password Resets with Nuance Auto Attendant and Diaphonics
Wednesday, August 8, 2007
Join Nuance and Diaphonics to learn how your organization can deliver self-service password resets and other valuable applications with the Nuance Auto-attendant Suite.
August 8,2007
2pm Eastern
Two-factor Authentication for the Telephone Channel
Thursday, June 28, 2007
According to the Federal Financial Institutions Examination Council (FFIEC), single factor authentication is "inadequate for high-risk transactions involving access to customer information or the movement of funds to other parties".
Join us to learn how your organization can deploy voice verification as part of a two-factor authentication system for the telephone channel.
We will give away an IPod Nano to one lucky attendee!
Date: June 28,2007
Time: 2pm Eastern (New York)
Duration: 20 min. presentation and demo followed by Q&A
Self-service Password Resets Over the Phone
Wednesday, May 16, 2007
According to the Gartner Group, approximately 30% of calls to the IT help-desk are password-related, and manual password resets cost an average of $10 to $13 each.
Diaphonics' Password Agent system is secure and easy to operate and install. Find out how your organization can save costs and enhance security with automated, voice-verified password resets.
We will give away a Video Apple IPod to one lucky attendee!
Date: May 16th,2007
Time: 2PM Eastern
20 minute presentation followed by Q&A
Addressing FFIEC Guidance with Voice Verification
Tuesday, February 20, 2007
According to the Federal Financial Institutions Examination Council (FFIEC), single factor authentication is "inadequate for high-risk transactions involving access to customer information or the movement of funds to other parties".
Join us to learn how your organization can deploy voice verification as part of a two-factor authentication system.
We will give away a Video Apple IPod to one lucky attendee!
Date: February 20, 2007
Time: 2pm Eastern (New York)
Duration: 20 min. presentation and demo followed by Q&A
Automate Password Resets with Telephone Self-service
Wednesday, January 31, 2007
According to the Gartner Group, approximately 30% of calls to the IT help-desk are password-related, and manual password resets cost an average of $10 to $13 each.
Diaphonics' Password Agent system is secure and easy to use.
Find out how your organization can save costs and enhance security with automated, voice-verified password resets.
We will give away a Video Apple IPod to one lucky attendee!
Date: January 31, 2007
Time: 2PM Eastern
20 minute presentation followed by Q&A
Addressing FFIEC Guidance with Voice Verification
Wednesday, January 24, 2007
According to the Federal Financial Institutions Examination Council (FFIEC), single factor authentication is "inadequate for high-risk transactions involving access to customer information or the movement of funds to other parties".
Join us to learn how your organization can deploy voice verification as part of a two-factor authentication system.
We will give away a Video Apple IPod to one lucky attendee!
Date: January 24, 2007
Time: 2pm Eastern (New York)
Duration: 20 min. presentation and demo followed by Q&A
Addressing FFIEC guidance with voice verification
Wednesday, November 29, 2006
According to the Federal Financial Institutions Examination Council (FFIEC), single factor authentication is "inadequate for high-risk transactions involving access to customer information or the movement of funds to other parties".
Join us to learn how your organization can deploy biometric voice verification as part of a two-factor authentication system.
We will give away an Apple Ipod to one lucky attendee!
Date: November 29, 2006
Time: 2pm Eastern (New York)
Duration: 20 min. presentation and demo followed by Q&A
2-factor Authentication with Voice Verification
Wednesday, October 25, 2006
According to the Federal Financial Institutions Examination Council (FFIEC), single factor authentication is "inadequate for high-risk transactions involving access to customer information or the movement of funds to other parties".
Join us to learn how your organization can deploy biometric voice verification as part of a two-factor authentication system.
We will give away an Apple Ipod to one lucky attendee!
Date: October 25, 2006
Time: 2pm Eastern (New York)
Duration: 15 min. presentation and demo followed by Q&A
Two-factor Authentication with Voice Verification
Wednesday, August 23, 2006
According to the Federal Financial Institutions Examination Council (FFIEC), single factor authentication is "inadequate for high-risk transactions involving access to customer information or the movement of funds to other parties".
Join us to learn how your organization can deploy biometric voice verification as part of a two-factor authentication system.
Date: August 23, 2006
Time: 2pm Eastern (New York)
Duration: 15 min. presentation and demo followed by Q&A
Self-service Password Resets with Voice Verification
Tuesday, May 30, 2006
According to the Gartner Group, approximately 30% of calls to the IT help-desk are password-related, and manual password resets cost an average of $10 to $13 each.
Find out how your organization can save costs and enhance security with automated, voice-verified password resets.
Date: May 30, 2006
Time: 2PM Eastern
15 minute presentation followed by Q&A
Two-factor Authentication with Voice Verification
Wednesday, April 26, 2006
According to the Federal Financial Institutions Examination Council (FFIEC), single factor authentication is "inadequate for high-risk transactions involving access to customer information or the movement of funds to other parties".
Join us to learn how your organization can deploy biometric voice verification as part of a two-factor authentication system.
Date: April 26, 2006
Time: 2pm Eastern
Duration: 15 min. presentation, 25 min. Q&A
The Business Case for Biometric Voice Verification
Thursday, April 6, 2006
Join us to learn about how your organization can save costs and gain efficiencies through biometric voice verification.
During the presentation, we will illustrate the business case for:
-Automated password resets
-Call center authentication
-Other business transactions
Date: April 6, 2006
Time: 2pm Eastern
Duration: 15 minute presentation followed by Q&A
Two-factor Authentication with Voice Biometrics
Wednesday, March 8, 2006
According to the Federal Financial Institutions Examination Council (FFIEC), single factor authentication is "inadequate for high-risk transactions involving access to customer information or the movement of funds to other parties".
Join us to learn how your organization can deploy biometric voice verification as part of a two-factor authentication system.
Date: March 8, 2006
Time: 2pm Eastern
Duration: 15 min. presentation, 25 min. Q&A
The Business Case for Voice-driven Password Resets
Tuesday, January 31, 2006
According to the Gartner Group, approximately 30% of calls to the IT help-desk are password-related, and manual password resets cost an average of $10 to $13 each.
Find out how your organization can save costs and enhance security with automated, voice-verified password resets.
Due to the positive response from our November 30, 2005 Webinar "The Business Case for Voice-driven Password Resets", we will be offering a live and interactive encore presentation. Join us!
Date: January 31, 2006
Time: 2PM Eastern
The Business Case for Voice-driven Password Resets
Wednesday, November 30, 2005
According to the Gartner Group, approximately 30% of calls to the IT help-desk are password-related, and manual password resets cost an average of $10 to $13 each.
Find out how your organization can save costs and enhance security with automated, voice-verified password resets.
Join us!
Date: November 30th
Time: 2PM Eastern
Voice Verification in Financial Services: Applications and Deployment Scenarios.
Thursday, September 8, 2005
The first of a series of Webinars provided viewers with insights into succesful applications for financial services, based on actual customer deployments. The Webinar featured an introduction by Dr. Judith Markowitz, the founder of J.Markowitz, Consultants and the Technology Editor of Speech Technology Magazine. Dr. Markowitz is also on the Board of the International Biometrics Industry Association and the Editorial Review Board of The International Journal of Speech Technology.
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