Biometric Security Solutions

Biometrics is seen as the only technology that can definitively tie an individual to a claimed identity. It is now a key part of many organizations' security strategies.

Voice verification, a type of biometrics, can provide enhanced security for a wide range of industries. Its key advantage is that it uses a simple, universally-adopted technology; the telephone, making it the only form of biometrics can be readily deployed to a large and remote end-user group. Because of that, voice verification is proving viable in areas where other types of biometrics face restrictive interface and infrastructure issues.

In financial services, the growth of ID theft through “phishing” and other means is driving demand for improved verification schemes. Current FFIEC industry guidance supports the use of biometric voice verification for two-factor authentication. Diaphonics also allows Financial Services companies to lower costs by decreasing fraud and reducing call durations.

Many public sector industries can also benefit from voice verification - from verifying the identity of enforcement agents in the field to monitoring calls from corrections facilities.

Business Case For Voice Verification White Paper