Government

REMOTE AGENT VERIFICATION


Spike Server can be used to verify the identity of law enforcement agents in the field. For example, a customs agent can be verified prior to reporting or receiving sensitive information. These conversations can be securely recorded and indexed for easy retrieval.

Remote Agent Verification, powered by Spike Server, has played a key role in providing secure telephone access to sensitive information for enforcement officers in the United States and Canada.

RESULTS

  • Agents receive sensitive information over the phone in a secure and convenient manner.
  • Agencies protect themselves from imposters seeking to fraudulently gain sensitive information.
  • Spike Server can accept voice or touch-tone commands, allowing the agency to receive information in a 24/7, automated mode. The system can then provide information back to the agent via text-to-speech or pre-recorded prompts.

RELATED DEMOS


Remote Agent